HMRC Pension Error 2024: Approximately 200K pensioners to get £5000 underpayment

The HMRC Pension Correction Initiative is an important effort by the UK’s HM Revenue and Customs to fix a serious problem with pension payments. Around 210,000 people, mostly women in their 60s and 70s, have been receiving less money in their state pensions than they should have. This issue arose due to mistakes in transferring Home Responsibilities Protection (HRP) credits to National Insurance records for those who claimed Child Benefit between 1978 and 2000 but didn’t provide their National Insurance number. These errors led to many getting smaller pensions than they deserved.

HMRC has sent out brown envelopes to people who might be affected, letting them know about the mistake and how they can claim the money they’re owed. This effort is focused on fixing National Insurance records to make sure the right HRP credits are in place. On average, each person might get back around £5,000 in underpayments. This move shows HMRC’s dedication to fixing past errors and making sure pensioners receive the full benefits they deserve.

Background and Cause of the HMRC Underpayments

The main reason for the pension underpayments that the HMRC Pension Correction Initiative is dealing with goes back to some administrative issues with the Home Responsibilities Protection (HRP) scheme. HRP was created to help people, especially women, who took time off work to care for children or other dependents, by allowing them to earn credits towards their state pension. These credits were important because they counted towards the number of years needed to get a full state pension when they retired.

Between 1978 and 2000, a major mistake was made in processing Child Benefit claims. Many people who applied for the benefit during this time didn’t include their National Insurance number on the claim forms. Because of this, their HRP credits weren’t correctly added to their National Insurance records.

Because of this oversight, when these individuals reached retirement age, their records didn’t show the correct number of years they should have earned through HRP. As a result, they received less than their full pension entitlement. This widespread mistake was ignored for decades, affecting an estimated 210,000 people, mainly women who were stay-at-home mothers or caregivers during those years.

Current Efforts and Remediation Steps

The HMRC has started a campaign to fix pension underpayments caused by missing Home Responsibilities Protection (HRP) credits. They’re sending brown envelope notifications to affected pensioners, letting them know about possible underpayments and that they might be eligible for back payments.

The Department for Work and Pensions (DWP) began handling these cases in early 2024, following the initial notifications sent by HMRC in late 2023. The process involves carefully reviewing and updating pensioners’ National Insurance records to include all HRP credits from 1978 to 2010. The goal is to correct the underpayments and make sure pensioners receive the money they are owed.

How to Check If You Have Been Underpaid?

If you think you might have been underpaid in your state pension because of missing Home Responsibilities Protection (HRP) credits, here’s what you can do:

Fill Out the Forms: If you notice anything missing or incorrect, you’ll need to complete the CF411 form to claim any HRP credits that might be missing up until March 2010.

Check Your Records: Look at your State Pension and National Insurance records. If you reached pension age after April 5, 2010, your records should show HRP or credits as full years. If they don’t, this could mean some credits are missing.

Use the Online Tool: The UK government has an online checker on the Gov.uk website that can help you find out if you might be eligible to claim missing HRP credits.

Contact the National Insurance Helpline: If you reached pension age on or before April 5, 2010, HRP was recorded differently. It’s a good idea to call the National Insurance helpline to see if HRP is on your record.

By taking these steps, you can make sure your pension records are correct and that you get all the payments you’re entitled to.

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